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Privacy Policy

Honda wishes for its customers to fully understand the terms and conditions.
Please take the time to read through our Privacy Policy.



Please take a moment and read these terms & conditions carefully. By accessing this site and any pages thereof, you represent you have read and understood the terms & conditions and that you agree to be bound by the terms & conditions below without limitation or qualification. HONDA MALAYSIA SDN. BHD. reserves the right to revise the terms & conditions from time to time at its absolute discretion without prior notice to you. You are bound by any such revisions and should therefore periodically visit this page to review the current terms & conditions imposed at the time of your use. If you do not agree to or are not satisfied with the terms & conditions below, please immediately discontinue your access to this site or any pages thereof.




The use of this site or any pages thereof are bound by the terms & conditions of this site that are governed exclusively by and are to be construed in accordance with all applicable laws of Malaysia. By accessing this site or any pages thereof, you hereby expressly consent to the exclusive jurisdiction of the Courts of Malaysia in any and all actions, disputes or controversies arising out of or relating to the use of this site or any pages thereof.




Unless otherwise indicated, the copyright in this site or any pages thereof, and its contents or materials which includes but not limited to the text, images, graphics, sound files, animation files, video files therein and in their arrangement, is owned by HONDA MALAYSIA SDN. BHD., and is protected by applicable Malaysian and international copyright laws, international treaties and other intellectual property rights. No contents or materials, whole or in part, of this site or any pages thereof may be modified, copied, reproduced, displayed, performed, published, broadcast, distributed, retransmitted, transferred, licensed, sold, exploited or commercially dealt with in any manner without the express prior written consent of HONDA MALAYSIA SDN. BHD.




All the trademarks, service marks and logos displayed on this site are registered, pending and unregistered trademarks owned by HONDA MALAYSIA SDN. BHD. and their respective third party proprietors as identified in the site. Unless the express prior written consent of HONDA MALAYSIA SDN. BHD. or the relevant third party proprietor of any of the trademarks, service marks or logos appearing on the site has been obtained, nothing contained on the site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use, download, reproduce, copy or modify such trademarks, service marks or logos. Similarly, no such trademark, service mark or logo may be used to link or to mark any link to this site or any pages thereof or any other site without the express prior written consent of HONDA MALAYSIA SDN. BHD.




This site may contain links owned, offered or operated by third parties from or to sites outside this site that are meant for your convenience only. Therefore HONDA MALAYSIA SDN. BHD. hereby expressly disclaims any responsibilities and makes no warranties in respect of the contents, materials, products or services posted or offered at any of the third party sites linked to this site. HONDA MALAYSIA SDN. BHD. does not endorse or recommend or verify any products or services offered or information contained in these third party sites, nor is HONDA MALAYSIA SDN. BHD. liable for any failure of products or services offered or advertised at these sites. It is advisable for you to review the terms & conditions statements of any third party sites that are link to this site as it may differ from that of HONDA MALAYSIA SDN. BHD.




The contents or materials, information or functions contained in this site which includes but not limited to the text, images, graphics, sound files, animation files, video files, links therein are provided "as is", "as available", "as at" basis. HONDA MALAYSIA SDN. BHD. does not express or implies any warranties, endorsements or representations including but not limited to any warranties of currentness, title, accuracy, adequacy, reliability, completeness, usefulness, merchantability, fitness for a particular purpose, non-infringement of third party rights, freedom from computer virus in respect of the site or any pages thereof, the contents or materials, information or functions therein and expressly disclaims any liability for errors or omissions in the contents or materials, information or functions.




To Honda, the Event Organiser and the Sponsor are irrevocably authorised and empowered (at any time and from time to time, without need to seek any further or prior consent or permission, without charge and for free) to use and/or reproduce any and all audio, image, photographic and/or video recordings howsoever made, recorded and/or taken by whatever means, during the Event, containing the images and/or voices of Team Member or any accompanying childrens, in any manner that Honda, the event Organiser and the Sponsors shall deem fit, including for purposes of advertising, marketing, promotions and/or for profit. Provided that Honda, Event Organiser and/or the Sponsors shall not howsoever portray or represent any Team Member and/or any accompany in a derogatory or defamatory manner.




HONDA MALAYSIA SDN. BHD. does not warrant or represent that access to this site, whole or in part, will be provided without limitation. Under no circumstances, including but not limited to negligence, tort, contract, strict liability or any other basis shall HONDA MALAYSIA SDN. BHD. be liable for any direct, indirect, incidental, special or consequential punitive damages, losses or expenses arising in connection with your access or use or the inability to access or use this site or any linked site, resulting from interruption, error, omission, defect, delay in operation or transmission, failure in performance, computer virus or destructive properties, computer system failure, loss of transmitted information, breach of security or otherwise.




All submissions of information to HONDA MALAYSIA SDN. BHD. via this site or any pages thereof shall be deemed and remain the property of HONDA MALAYSIA SDN. BHD. and HONDA MALAYSIA SDN. BHD. reserves the rights to use any information including but not limited to ideas, concepts, feedbacks or techniques submitted via this site and any pages thereof for any purpose without any obligation of confidentiality. Although HONDA MALAYSIA SDN. BHD. will continuously make every effort to ensure the information submitted to us via this site and any pages thereof remains respected and confidential, HONDA MALAYSIA SDN. BHD. does not warrant, represent or guarantee that any information sent through the use of this site or any pages thereof remain secure and confidential.



Get To Know Our Honda Staff at The Dealership

You have probably step into a dealership numerous times as a customer but do you know who is who and what they do?

Hi I am the Sales Advisor!
I am usually the first person you meet at the dealership when you want to purchase a Honda. My job is to promote and educate customers on Honda cars but on top of registering and delivering new cars to customers, I can also help you with after sales support such as applying and renewing your insurance and road tax.
Tip: There are sales promotion campaigns from time to time. Ask me about the lat est promo for your new Honda, depending on the models you choose!

Hi I am the Service Advisor!
You will meet me when you bring your car back for servicing or repair. I will ensure that all your requests and concerns are fulfilled when you return for service. You may also get my advice about any after sales products.
Tip: Did you know that when you bring your car for servicing, ever y car goes through a senior technician’s seal of approval before we hand the keys back to you? This is our way of ensuring that each service adheres to strict quality standards at Honda.

Hi I am the Parts Controller!
I am in charge of all spare parts matters in the dealership. I shall ensure that we place orders for parts efficiently so that our customers get the right parts within a reasonable period of time. My responsibility includes monitoring the quality of parts that we receive before delivering them to our workshop.
Tip: All Honda parts, from your engine lubricant s, oil and air filters, to transmission fluids, are each specially formulated and designed by Honda R&D to provide maximum engine performance and protection. Sending your Honda back to our trained technicians is the best way to ensure that only genuine parts are used.

Hi I am the Customer Relationship Executive!
Also known as CRE in short, I answer all the calls at the dealership. All your concerns will be channelled to the respective person-in-charge for feedback. I am also responsible for confirming your appointment and updating you on your service with a follow-up call.
Tip: Call ahead and make your service appointment to avoid waiting in queue at our service centres. Booking an appointment in advance ensures that you will be attended to within the timeframe.

Hi I am the Foreman!
I will diagnose your car to identify the problem when it needs repair. I will conduct a test drive to get a proper diagnosis and one more test drive during final inspection before it is returned to your goodself. I am also in charge of monitoring all our technicians’ jobs and performance to maintain the Honda quality of service.
Tip: Did you know  that we use state of-the-art diagnostic tools like the Honda Interface Module (HIM) that are built specifically for Honda cars? This is why bringing your Honda back to an authorised service centre will give you a more accurate diagnostics and professional advice to restore it to manufacturing standards.

Hi I am the Technician!am the Technician!
You will find me working at the service bays performing repair requests and periodical maintenance services as instructed by the Foremen. As Honda technicians, everything we do has to be in accordance to the Honda Malaysia PMSS (Preventive Maintenance Service Schedule) guidelines.
Tip: All Honda technicians are trained to read the Customised Workshop Manual that details a very systematic procedure to ensure all maintenance work and repairs meet the stringent quality unique to each Honda model. We at tend regular training sessions to keep ourselves updated with the latest tools and procedures.

Tags:Dealers, customer service, service advisor, Sales advisor, Parts Controller, Technician Foreman, Authorised Service Centre, Our Dealer, Service, Repair, Technician
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