Honda wishes for its customers to fully understand the terms and conditions.
Please take a moment and read these terms & conditions carefully. By accessing this site and any pages thereof, you represent you have read and understood the terms & conditions and that you agree to be bound by the terms & conditions below without limitation or qualification. HONDA MALAYSIA SDN. BHD. reserves the right to revise the terms & conditions from time to time at its absolute discretion without prior notice to you. You are bound by any such revisions and should therefore periodically visit this page to review the current terms & conditions imposed at the time of your use. If you do not agree to or are not satisfied with the terms & conditions below, please immediately discontinue your access to this site or any pages thereof.
1. GOVERNING LAW & JURISDICTION
The use of this site or any pages thereof are bound by the terms & conditions of this site that are governed exclusively by and are to be construed in accordance with all applicable laws of Malaysia. By accessing this site or any pages thereof, you hereby expressly consent to the exclusive jurisdiction of the Courts of Malaysia in any and all actions, disputes or controversies arising out of or relating to the use of this site or any pages thereof.
Unless otherwise indicated, the copyright in this site or any pages thereof, and its contents or materials which includes but not limited to the text, images, graphics, sound files, animation files, video files therein and in their arrangement, is owned by HONDA MALAYSIA SDN. BHD., and is protected by applicable Malaysian and international copyright laws, international treaties and other intellectual property rights. No contents or materials, whole or in part, of this site or any pages thereof may be modified, copied, reproduced, displayed, performed, published, broadcast, distributed, retransmitted, transferred, licensed, sold, exploited or commercially dealt with in any manner without the express prior written consent of HONDA MALAYSIA SDN. BHD.
All the trademarks, service marks and logos displayed on this site are registered, pending and unregistered trademarks owned by HONDA MALAYSIA SDN. BHD. and their respective third party proprietors as identified in the site. Unless the express prior written consent of HONDA MALAYSIA SDN. BHD. or the relevant third party proprietor of any of the trademarks, service marks or logos appearing on the site has been obtained, nothing contained on the site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use, download, reproduce, copy or modify such trademarks, service marks or logos. Similarly, no such trademark, service mark or logo may be used to link or to mark any link to this site or any pages thereof or any other site without the express prior written consent of HONDA MALAYSIA SDN. BHD.
This site may contain links owned, offered or operated by third parties from or to sites outside this site that are meant for your convenience only. Therefore HONDA MALAYSIA SDN. BHD. hereby expressly disclaims any responsibilities and makes no warranties in respect of the contents, materials, products or services posted or offered at any of the third party sites linked to this site. HONDA MALAYSIA SDN. BHD. does not endorse or recommend or verify any products or services offered or information contained in these third party sites, nor is HONDA MALAYSIA SDN. BHD. liable for any failure of products or services offered or advertised at these sites. It is advisable for you to review the terms & conditions statements of any third party sites that are link to this site as it may differ from that of HONDA MALAYSIA SDN. BHD.
5. CONTENTS, MATERIALS, INFORMATION & FUNCTIONS
The contents or materials, information or functions contained in this site which includes but not limited to the text, images, graphics, sound files, animation files, video files, links therein are provided "as is", "as available", "as at" basis. HONDA MALAYSIA SDN. BHD. does not express or implies any warranties, endorsements or representations including but not limited to any warranties of currentness, title, accuracy, adequacy, reliability, completeness, usefulness, merchantability, fitness for a particular purpose, non-infringement of third party rights, freedom from computer virus in respect of the site or any pages thereof, the contents or materials, information or functions therein and expressly disclaims any liability for errors or omissions in the contents or materials, information or functions.
6. RIGHT TO USE
To Honda, the Event Organiser and the Sponsor are irrevocably authorised and empowered (at any time and from time to time, without need to seek any further or prior consent or permission, without charge and for free) to use and/or reproduce any and all audio, image, photographic and/or video recordings howsoever made, recorded and/or taken by whatever means, during the Event, containing the images and/or voices of Team Member or any accompanying childrens, in any manner that Honda, the event Organiser and the Sponsors shall deem fit, including for purposes of advertising, marketing, promotions and/or for profit. Provided that Honda, Event Organiser and/or the Sponsors shall not howsoever portray or represent any Team Member and/or any accompany in a derogatory or defamatory manner.
HONDA MALAYSIA SDN. BHD. does not warrant or represent that access to this site, whole or in part, will be provided without limitation. Under no circumstances, including but not limited to negligence, tort, contract, strict liability or any other basis shall HONDA MALAYSIA SDN. BHD. be liable for any direct, indirect, incidental, special or consequential punitive damages, losses or expenses arising in connection with your access or use or the inability to access or use this site or any linked site, resulting from interruption, error, omission, defect, delay in operation or transmission, failure in performance, computer virus or destructive properties, computer system failure, loss of transmitted information, breach of security or otherwise.
All submissions of information to HONDA MALAYSIA SDN. BHD. via this site or any pages thereof shall be deemed and remain the property of HONDA MALAYSIA SDN. BHD. and HONDA MALAYSIA SDN. BHD. reserves the rights to use any information including but not limited to ideas, concepts, feedbacks or techniques submitted via this site and any pages thereof for any purpose without any obligation of confidentiality. Although HONDA MALAYSIA SDN. BHD. will continuously make every effort to ensure the information submitted to us via this site and any pages thereof remains respected and confidential, HONDA MALAYSIA SDN. BHD. does not warrant, represent or guarantee that any information sent through the use of this site or any pages thereof remain secure and confidential.
Honda’s latest innovation of fully synthetic SM0W-20 engine oil was put to test recently through a fuel challenge event organised for Honda dealers. Their sole mission was to test the new engine oil’s performance and fuel efficiency compared to a competing engine oil of 10W-40 (Brand X). The result? Honda’s new fully synthetic SM0W-20 engine oil was proven to save 7% more fuel compared to Brand X!
The fuel challenge brought together representatives from Honda Malaysia and Idemitsu Malaysia, Singapore and Thailand who travelled more than 2,000km across Peninsular Malaysia over 5 days and 4 nights. The teams and their vehicles were tested on several criteria - average fuel economy, average speed, drive time, fuel used, distance travelled, road type, weather, time and traffic flow – while driving through various road conditions that comprised of hilly, winding, coastal, village and highway roads. Through rain and shine, days and nights, smooth and congested traffic, the challenge took them from Kuala Lumpur to Kuantan, Penang, Johor and Putrajaya before ending at Petaling Jaya.
In the challenge, the car with SM0W-20 engine oil clocked an average distance of 16.55km/L with an average fuel consumption of 6 litre per 100km - that’s 7% less fuel used compared to the 10W-40 engine oil. The dedication and challenging spirit of Honda’s Fuel Saving Challenge Team managed to defy the odds by developing a high quality, fuel-saving fully synthetic blended premium engine oil. For its proven efficiency and superior consistency, the SM0W-20 engine oil is recommended for ordinary daily use for selected Honda models produced after 2001.
For more information on the SM0W-20 engine oil, visit any Honda Authorised Service Centres for professional advice.
Honda Malaysia ranks highest
in J.D. Power Asia Pacific 2011 Malaysia Sales
Satisfaction Index (SSI) StudySM
Honda Malaysia celebrated a new milestone when results from the J.D. Power Asia Pacific 2011 Malaysia Sales Satisfaction Index (SSI) StudySM revealed its highest ranking out of nine other brands, a significant achievement for the company in delivering New-Vehicle Sales Satisfaction. Honda Malaysia thanks the customers for their support and attributes this success to all Honda 3S Centres who worked hard and are committed to upholding the Honda brand image.
The study, now in its ninth year, assesses new-vehicle owner satisfaction with sales and delivery experiences by examining factors that shapes the overall satisfaction, such as the delivery process, delivery timing, paperwork, dealer facility, salesperson, deal and sales initiation.
The 2011 Malaysia SSI Study collected responses from 2,478 newvehicle owners who purchased their vehicles between September 2010 and April 2011, calculating the result based on a 1,000-point scale - the highest overall score signifies greater satisfaction of a newvehicle sales and delivery process. In 2011, the overall industry sales satisfaction average is 799, an increase of 18 points from 781 in 2010.
According to Mr. Mohit Arora, the Executive Director of J.D. Power Asia Pacific, Singapore, “Honda Malaysia ranked highest with a score of 815 points which is above the industry average score of 799 points. Honda did exceptionally well in four out of the seven factors: sales initiation, dealer facility, salesperson and delivery.”
The high score of 815 achieved by Honda Malaysia this year was also a marked improvement from its last year’s score of 788.
“To be ranked highest in this study is an honour. We attribute this success to all Honda 3S Centres in Malaysia and associates who have worked hard in ensuring a culture of excellent customer service at all touch points. Achieving highest in the SSI Study is a reflection ofour commitment to continue upholding Honda Malaysia’s Customer Satisfaction No. 1 policy and strive to become a company that society wants to exist,” said Honda Malaysia Managing Director and Chief Executive Officer, Mr. Yoichiro Ueno.
Honda Malaysia puts customers first in light of crisis The heavy rainfalls that Thailand experienced since July have seen parts of the country submerged in water. The flood has not only caused the loss of many lives, it has also left thousands displaced and forced many companies to shut down their operations. Honda’s plant in Ayutthaya was one of those affected.
In October, Honda Automobile (Thailand) Co., Ltd (HATC) announced the shutdown of its Ayutthaya plant due to the severe flood. As such, this natural disaster also affected the production of Honda’s CKD models at the Malaysian plant in Alor Gajah, Malacca, as HATC supplies a substantial number of parts for City, Civic, Accord and CR-V that are assembled here. By end October, Honda Malaysia announced that it was studying the feasibility of sourcing parts suppliers from other countries as production in the Malacca plant had to come to a temporary halt.
In the wake of the disaster, Honda Malaysia promptly announced a customer support scheme to accommodate the delay of deliveries to customers who have placed booking for the CKD models before 20th October 2011. As a compensation to the inevitable delay of delivery, cash rebate vouchers of RM2,000 was offered to customers who maintained the booking or switched to other available models. Customers who cancel the booking, meanwhile, will receive a full refund of the booking fee. They will also be entitled to a RM2,000 cash rebate voucher that is claimable if a new booking and registration are done before 30th June 2012.
Honda Malaysia Managing Director and Chief Executive Officer, Mr. Yoichiro Ueno expressed Honda Malaysia’s deepest condolences to the flood victims in Thailand. “We hope that the country makes a swift recovery from the damages of the flood. We apologise for the delay in delivery and we appreciate the understanding of our customers regarding the situation.”
It has been a challenging year but Honda Malaysia reaffirms its commitment towards fulfilling customers’ demand and aims to do all it can within its capacity to recover the production here as soon as possible.
“The good news is that with the exception of Jazz that is imported from Thailand, our CBU models such as Insight and Freed are not affected and we have sufficient stock to fulfil the current market demand,” added Mr. Ueno.